Terms of Service

Last updated: April 2026

These Terms of Service ("Terms") govern your access to and use of the Fast Alt Text website and services ("Service") operated by Fast Alt Text ("we", "us", "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you meet this requirement and have the legal capacity to enter into these Terms.

2. Account Registration

To access certain features, you must sign in using a Google account. You are responsible for maintaining the security of your account and for all activity that occurs under it. You must notify us immediately of any unauthorised use.

3. Description of Service

Fast Alt Text provides AI-powered bulk generation of image alt text for websites. The Service includes:

• Crawling user-submitted URLs to identify images.
• Generating alt text descriptions using third-party AI models.
• Providing generated alt text for review, editing, and export.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law.
• Submit URLs for websites you do not own or have authorisation to manage.
• Attempt to circumvent usage quotas, rate limits, or access controls.
• Interfere with or disrupt the Service or its infrastructure.
• Reverse-engineer, decompile, or otherwise attempt to extract the source code of the Service.
• Use the Service to generate content that is defamatory, obscene, or infringes the rights of others.

5. Subscriptions and Payment

Paid plans are billed on a recurring basis (monthly or annually) via Stripe. By subscribing, you authorise us to charge your payment method at the applicable rate. All fees are in US dollars unless otherwise stated.

• Free tier: Limited to 20 images per day at no cost.
• Paid plans: Provide increased quotas as described on our Pricing page.
• Renewals: Subscriptions renew automatically unless cancelled before the end of the current billing period.
• Price changes: We may change pricing with at least 30 days' notice. Continued use after the effective date constitutes acceptance.

6. Cancellation and Refunds

You may cancel your subscription at any time through the billing portal. Upon cancellation:

• You retain access to your paid plan until the end of the current billing period.
• Your account reverts to the free tier after the billing period expires.

Refunds are handled in accordance with the Australian Consumer Law. If you believe you are entitled to a refund, please contact us at support@fastalttext.com.

7. Intellectual Property

All content, trademarks, and materials on the Service are owned by or licensed to Fast Alt Text and are protected by Australian and international intellectual property laws. You retain ownership of any content you submit to the Service. Generated alt text is provided for your use and may be freely used, modified, and distributed by you.

8. AI-Generated Content

Alt text is generated using third-party AI models. While we strive for accuracy, we do not guarantee that generated descriptions will be error-free, complete, or suitable for all purposes. You are responsible for reviewing and approving all generated alt text before use.

9. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth).

10. Limitation of Liability

To the maximum extent permitted by law, Fast Alt Text is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of data, revenue, or business opportunity. Our total liability for any claim arising from these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded, restricted, or modified by agreement.

11. Indemnification

You agree to indemnify and hold harmless Fast Alt Text and its officers, employees, and agents from any claims, losses, damages, or expenses (including reasonable legal fees) arising from your use of the Service or your breach of these Terms.

12. Service Availability

We aim to provide reliable access to the Service but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue the Service (or any part of it) at any time, with reasonable notice where practicable.

13. Termination

We may suspend or terminate your access to the Service at our discretion if you breach these Terms. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including limitation of liability, indemnification, and governing law) shall survive.

14. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms. For material changes, we will provide reasonable notice via email or a prominent notice on the Service.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Australia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Australia.

16. Contact Us

If you have any questions about these Terms, please contact us at support@fastalttext.com.